As you type, it will not show anything, so be sure to enter it correctly. Terminal will then ask for your admin password. You can also copy/paste it from here into the Terminal window: From an administrator account, open the Terminal app and enter the following command. Then follow these steps to remove all font cache data from the system.Ĭlose all running applications. If Font Book is still off the system, then do a safe mode startup again to ensure its database is gone. Any damaged fonts on the system will typically corrupt Font Book's database, which in turn often causes the issue of some apps seeing available fonts, but not others.

If you launched Font Book after the safe mode startup to clear Font Book's database, it will have created another database. All apps should still see any and all other active fonts on the system. Though, when I remove the font Applications such as InDesign, Quark and the MS Office suite will no longer recognize any other font that is not located in the System/Font folder. Have you read this section of my article? Scroll down a bit to the subheading, Removing Helvetica, Helvetica Neue and Helvetica Light in Leopard through Mountain Lion. Nothing works.ĭoes anyone have any ideas? We would really appreciate your help. I've tried installing my PS Helvetica Neue locally. Restarted in safe mode to clear the Font Book DB. However, TextEdit does see and can use any other loaded fonts. It works fine in 10.6.įollowing some guides I have been able to remove the protected System Helvetica Neue font from the OS System/Fonts folder.

However, we NEED to do this to continue with our production. We NEED to remove the system Helvetica to continue to use our production files. We use a PS Helvetica Neue that conflicts with the Apple System Helvetica Neue as they both have the same font name. We are migrating from 10.6 to 10.8 and are experiencing a huge problem with a Helvetica Neue conflict. We are a OS X prepress shop that is, typically, behind in software and OS releases.

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